Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before booking with any events (the “Service”) operated by EPG Events Ltd (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


You are encouraged to familiarise yourself with your rights contained within the Sale of Goods Act 1979, Unfair Contract Terms Act 1977 and the Unfair Terms in Consumer Contracts Regulations 1999.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. You expressly agree that EPG Events Ltd is not responsible for any loss or damage arising from the submission of false or inaccurate information.

By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.

Cancellation, Transfer & Refund policy

All requests for cancellations and/or transfers must be received in writing.

Tickets are transferable until 15 calendar days prior to the event. An admin fee may be charged.

Changes will become effective on the date of written confirmation being received by the client.

The appropriate cancellation charge will apply based on the cost of your booking (excluding any card processing fees and/or booking fees previously applied), as shown below:

More than 4 months prior to the event: 75% refund | Between 4 months and 1 month (inclusive) prior to the event: 25% refund | Less than 1 month prior to the event, or failure to attend: 0% refund.

Right to Admission

You agree to supply to us in writing names and details of your attendees, including dietary, accessibility and other relevant information, 15 calendar days prior to the start of the Event (if the ticket(s) is (are) booked within 15 calendar days of the start of the Event, names of the attending executive/s should be notified by return). You may request changes to elected attendees in writing up to 7 calendar days prior to the start of the Event. Nonappearance of any of the attendees will not affect your obligation to pay for the attendee’s place or places booked. No persons other than those officially registered with us may attend any part of the Event. We reserve the right to refuse entry or ask you to substitute a nominated attendee.

We reserve the right to refuse any person admission to the event and the right to remove any person acting in breach of these Terms.

By attending our event, you agree to adhere to the following content standards.  You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution you make to the event as well as to its whole.

We will determine, in our discretion, whether there has been a breach of these standards. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Contributions must:

  • Be accurate (where they state facts);
  • Be genuinely held (where they state opinions); and
  • Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • Contain any material which is defamatory of any person;
  • Contain any material which is obscene, offensive, hateful or inflammatory;
  • Promote sexually explicit material;
  • Promote violence;
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • Infringe any copyright, database right or trade mark of any other person;
  • Be likely to deceive any person;
  • Be likely to conflict in our duties to existing sponsors or clients;
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • Promote any illegal activity;
  • Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • Give the impression that they emanate from us, if this is not the case;
  • Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Delivery policy

Once purchase is completed, an e-ticket will be issued on the name of each registered client, which must be used for admission on the day of the event.

Availability, Errors and Inaccuracies

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites. You expressly agree that any such offer of a product or service does not constitute a legal offer capable of attracting legal consequences.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. This is without prejudice to existing statutory rights.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of EPG Events Ltd and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of EPG Events Ltd.

Photography and Videography

By attending EPG Events Ltd events you consent that photos and video footage of you attending the event may be used by Events Ltd for its event marketing materials.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by EPG Events Ltd.

EPG Events Ltd has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that EPG Events Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the service.

Privacy Policy and Cookie Policy

Please refer to our Privacy Policy and Cookies Policy. You agree that they constitute part of these terms. You must read our Privacy Policy and Cookies Policy before you use the Service.

By registering for this event you agree to us contacting you by phone or electronic means regarding this event. You agree to receiving occasional emails from us keeping you informed about our events, offers, products or services that may be of interest to you, related to this event. You can update your preferences or unsubscribe at any time by clicking on the relevant links at the bottom of our marketing emails.

Contact Us

If you have any questions about these Terms, please contact us via the Contact Us page on this website.